Site policies

Returns & Refunds

This page is a starter policy and should be reviewed and finalized by Poppiwear before launch.

Return eligibility

Unworn, unwashed items with original tags may be eligible for return within the published return window. Swimwear and intimate-contact items may have additional hygiene restrictions.

Start a return

Contact info@poppiwear.com with your order number and the item you would like to return.

Refund timing

Approved refunds are returned to the original payment method after the item is received and inspected. Payment providers and banks may require additional processing time.

Final sale

Items marked final sale are not returnable except where required by law.